Q. My property is listed and I want to double glaze. Can you offer this?

A. All proposed works to windows and doors that alter the fabric of a listed building must have listed building and planning permission granted by your local authority which we can help with, with new glazing technology we can now manufacture double glazed sash windows that are acceptable for planning permission.

Q.Can you match the style of my existing windows?

A. Yes. We are proud to be able to match and replicate the existing features of period sash windows and doors. Through modern technology and traditional joinery techniques we are able to produce elegant yet energy efficient replacement windows and doors.

Q.Are your new double glazed sashes fully compliant with building regulations?

A. Our complete new windows and doors comply with Document L Building Regulations. New sashes, casements or doors fitted into their existing frames do not have to comply as this type of work is classed as refurbishment and does affect the structure of a building. Listed buildings and some properties in conservation areas are exempt from Document L and your local authority planning department will be able to advise.

Q.How do your prices compare with those of your competitors?

A. We take great pride in offering our clients bespoke products made to the highest standards coupled to excellent customer services. Our prices are very competitive.

Q.Do you use your own fitters?

A. Yes all our employees, our surveyors and fitters are directly employed by M & R Joinery Services. This policy allows us to set and maintain a very high standard of workmanship and after sales care.

Q.Does your windows or doors meet FENSA requirements?

A. Yes. We are regulated by FENSA which is applicable to new timber Document L windows and doors.

Q.What locks do you put onto the windows?

A. We use modern, high security locks with independent manufacturer guarantees. We have a variety of finishes available and are conscious that our customers are looking for the best in security whilst keeping a traditional look and feel to their windows and doors. Mighton Locks comply to the secured by design standard.

Q.What type of wood do you use?

A. We use a variety of timbers all are FSC certified or from managed sources. The quality of the timber we use is of prime importance as it’s origin. We offer Accoya as our preferred timber due to it’s durability. We also like to work with European Oak. If you have a preferred timber of choice please talk to us.

Q.Can you decorate my windows?

A. If we are manufacturing complete new sash windows for you your windows will be installed fully painted and finished with either our standard paint or your chosen finish.

Q.I want to replace my windows but live in a conservation area. Do I need permission?

A. You need to seek advice from your local authority.

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